Getting Started

Book a call with our team. We'll walk through your top 3–5 markets, map out your lane plan and estimated landed cost, and confirm what onboarding looks like for your catalogue. Most brands are live and shipping within 2–3 weeks of that first conversation.*

Most brands are live and dispatching within 2–3 weeks of their first call.* If your catalogue is large or your integration is custom-built, onboarding may take a little longer. Your account team confirms the timeline during brand mapping.

*For most brands; complex integrations or high SKU counts may differ.

Shopify is natively integrated — orders, products, and tracking sync automatically from day one. For other channels, Flowa is API-first and can connect to custom OMS, IMS, and marketplace systems. If you're not on Shopify, speak to your account team about your integration options.

No. Shopify setup takes minutes and requires no developer. If you're integrating a custom system via API, your account team supports the process and can provide documentation.

Before your first order ships, our account team builds your product profiles, destination rules, packaging requirements, and shipping priorities. This isn't admin — it's the groundwork that stops the wrong label, wrong route, or mismatched packaging from happening on day one.

You'll need your product details (SKUs, weights, dimensions, and HS codes for customs clearance), your target markets, and your store credentials. If you have custom packing rules, QA requirements, or branded unboxing specs, we capture those during brand mapping.

A lane plan for your top markets (cost, speed, and constraints), a recommended service mix, your onboarding checklist and timeline, and — where applicable — initial QA and packing rule mapping. From there, your account team guides you through the remaining steps.

Flowa is built specifically for D2C brands manufacturing in China who want to ship directly to customers overseas. If your goods are produced elsewhere, Flowa is most likely not the right fit. Book a call and we'll tell you honestly.

Your application is reviewed by the Flowa team. Once approved, your full dashboard is activated — already connected to your store, with all data synced. You'll be notified as soon as access is confirmed.